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1.0

August 2018,

I purchased one of their 'vacation' packages. Did the time share trip, sat through that, all was fine.

Nov 2018 Asked for the cruise certificate so we could get this underway. They sent me a certificate and the first condition to book was you must be a US citizen. They knew when they issued the certificate I was not a US citizen, that has never been a secret to them. The web address and contact information for the cruise provider on the certificate is not valid. I have called customer service, email customer service and spoken with the time share trip organizer, who confirmed this was not the right certificate and promised to have them rectify this.

March 2019 I had no reply from my 3 phone calls and messages left, no reply to either of the 2 emails sent and the person who sold the package and purported to be the Director of Operations, none of the phone number he gave me are ever answered and when I call the 1-88*-863-**** number they don't who I am talking about. You can write, leave messages, email and nothing seems to garner a response. I would be nice to get even one little bit of what we paid for.

Rosalie

Reason of review: Order processing issue.

Monetary Loss: $1098.

Preferred solution: delivery product I can use and reply to the numerous emails I have sent and voice messages since Nov 2018.

Global Fulfillment Services Cons: No response to emails or phone calls.

Location: Courtenay, British Columbia

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Guest

I believe i am receiving calls from this same company, trying to strong arm me into paying them for a "vacation package not used." I have never heard of this company, and did not buy a vacation package from them, or any company they rattled off. They have even threatened to charge my credit card, or debit card and gave me a 4 digit number that the card supposedly ended with.

I suppose some people would unintentionally give them the correct 4 digits, but i did not. I refused to give them any financial information. They continued to be very aggressive.

i continued to deny any knowledge of a debt owed, and quite frankly was getting very upset, (but did not curse) To the point that they hung up on me. They do however continue to call.

Guest
reply icon Replying to comment of Guest-1683063

I literally just had the same experience. Told me I owed $2648 unless I agreed to a no action clause.

I told them I never paid $2648 to begin with. Daniel Hall (caller) got mad when I asked for them to produce in writing what I purchased. Told me the burden was on me as a consumer. I told him if I paid he should have a record and be a lie to demonstrate that to me.

He then hung up. I called GFS and no one answered...

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