Anonymous

No cooperqtion to help me!

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They don't do what they tell people they will do. I've never even been able to go on a vacation I bought with them and they keep calling me to tell me I owe them more money or they will sue me. I'm sick of all the phone calls their associate companies are doing in the name of Global Fulfillment Services. They make you believe and then you're out A LOT OF MONEY! If I've ever had grief, it's been from this company. Even now, I've called a number of times since yesterday to have paperwork sent to me and not only have I not received it, now I can't even get them on the telephone. So if you're reading these reviews, call your people back and email them the paperwork you've promised. I don't know how you all can sleep at night. If you get this fixed for me, I'll rewrite my review.
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Cons:
  • Phone calls
  • Pushy and irrate
Reason of review:
Poor customer service

Preferred solution: Just send me my packet again so I can sign the last page so people will stop calling me!

Anonymous
map-marker Fort Lauderdale, Florida

GFS scammers

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These people have been bugging me for years. In 2014 I paid them 598.

because I didn't go on one of those vacations. They sent me another vacation package, I told them I didn't want it. This time I had to pay 1,196. in 2015 because I didn't go again.

So guess what they sent me another package, which again I told them I didn't want. In 2016 they started bugging me again and I had to pay them 1,298.00. because I didn't go. The person I talked told me they would give me another package, I told them I didn't want it and I was not able to travel because of Health.

He said I wasn't obligated to go. Now they are starting to bug me again. They are so sly they don't even let their phone Number appear and use anonymous. The last 3 calls I got they used Secrecy Invoke as the caller.

How do I get rid of these scammers? I am 81 and I do not need this harassment in my life.The State of Florida needs to shut these people down.

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Anonymous

They call, ask for me and then they hang up

Global Fulfillment just called me and asked for me by name and then when I acknowledge that it is me, they hang up. I get 8-10 calls a week from this Phone Number. 954-543-**** They call me and when I answer, they tell me I have left my Vacation Package and they need to verify something or I need to finish paying for my vacation or I paid for one in 2011 and never used it and they are going to do me a favor and reinstate the vacation and I tell them I am not interested and they push and call me STUPID for throwing away money.
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Reason of review:
Poor customer service
Anonymous

These people are a complete scam, beware;

A Daniel Finn, Financial manager called and said that I didn't complete a vacation with Island Vacation & cruises and that my account was going into collections.I had previously received many such calls, so I finally authorized payment for $350.00 to correct the account and was promised another vacation. Afterwards I looked online for the company and found all I the negative reviews. I immediatly cancelled my credit card. Check all companies reviews and status before paying. After realizing that he couldn't charge my account he called again and was told of the negative reviews of scamming he angrily hung up.----BEWARE;-- BEWARE;
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Anonymous

Very rude to me!

I received a call saying I had not attended a sales meeting (I didn't even travel or stay anywhere) two years ago and therefore owed $698 (which of course they could reduce to $398 and yakked on about the great package. When I said I was not interested in any package or spending any money, he hung up on me. He had given me a confirmation # (for what?) so I called back, got the same man who was VERY rude and finally hung up on me again when I asked specific questions. BE CAREFUL. Block the phone number 954-543-****.
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Reason of review:
Poor customer service
Anonymous

Total ripoffs!!!!! scam!!!

don't deal with them !!!Liars they have been telling me for 2 months that my refund is in the mail!! now I call again after 4 phone calls an got lied to again!!!! They will rip u off BEWARE of them!!! for the most part you can never get a real person on the phone and when you do they completely lie!!They told me 7-11 my refund was mailed still no refund I called again in aug an of course check was mailed last week! Lie again here it is sept 28th an still no refund!do not deal with these people unless you have money to throw away!! sad to think there are so many liars in one company taking hard working peoples money!!
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Loss:
$798
Reason of review:
liars!!!!!!
Anonymous

30 Day Notice SCAM SCAM

Kevin Campbell, a banker ??? (954-543-****) AND Mark Davis the FINANCIAL DIRECTOR ???

OF GLOBAL FULFILLMENT called in mid-April. Said they were calling about a 30-day notice they were giving us to send $498 we owed saying "it is actually $698 but I'll reduce it to the $498 if you pay today." FOR WHAT??

(my response) " For not calling in to cancel an appointment you had for a timeshare presentation, saying it also happened in 2014 and Mar 4, 2015 in Newport (?) I said " I didn't know we had to pay for not showing, AND I believe it'll be on my calendar on which I write ALL APPOINTMENTS and ALL Cancellations. LOBAL FULFILLMENT called in April 1917.

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Reason of review:
Pricing issue
Anonymous

A company named Global Fulfillment called, said we owed money for not showing up for an appoint and not cancelling for 2 apppointments we had for timeshare presentations.

The men identified themselves as Mark Davis financial director of the company and Kevin Campbell at 954-543-****. They said I didn't keep appointment for two separate dates March 4, 2015 and 2014. They were going to bill us for $698. This was a 30 day notice for $498. reduced from 698 because we are Senior Citizens. And, they were cancelling a perk we received from another presentation: A trip to one of 6 or so destinations. such as vegas etc. They were very threatening in their voices. Including the time we talked and they talked to my hubby was nearly an hour. We are associated with time share. We have Never been told we would be billed for not attending an appointment. If possible we would have cancelled. We will be researching our calendars to see what happened.
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Reason of review:
Poor customer service
Anonymous

Their Telemarketing keeps calling my number asking for someone else.

The telemarketing service of GFS calls me about once a month and asking for a person that I neither know or heard of, this has been on going for the past year. I have tried numerous times to have my number removed from their system and I have now started calling the Corporate Office each and every time they contact me. I find it enjoyable to waste their time as they have wasted mine. I am retired and have plenty of spare time, I *** they enjoy the future phone calls I will be making. Because as I stated, each time I get a call, they get a call and they get three calls for everyone I get.
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1 comment
Guest

I have been calling this number 888 863 **** for 3 weeks has not spoken to anyone in three weeks after leaving messages and home number. I going to complain to the A G in my state.

Anonymous

Free stuff

I receieved a gift in the mail....i did not make the purchase and never heard of the before this package showed up at my door but oh well ...lucky me I guess
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Anonymous

Global Fulfillment Services - Customer Care Review

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I received a call from these people and the first man was really rude and pushy about how he was saving me money if I bought a package from him. They had the last 4 digits of 2 of my credit cards and they demanded that I pay them $298.00 so they can clear my name from a previous vacation package I had purchased a few years ago which I have not used. When I declined I was transferee to another man whom tried to convince me. When I declined again he told me I was going to be charged 1,198.00 for a vacation package I didn't use and I would not be able to contact them for there help. They refused to give me there phone number. Beware!!!
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Reason of review:
Poor customer service
2 comments
Guest

I have just received a call from a GFS Fulfillment company wanting me to send them $298. to stop a company from harassing me about a package I had bought 9 years ago.

He said the company's name I contracted with is Island Ore Resorts.

When I goggled that name nothing came up and this guy refused to give me anymore information. How do you stop these scams?

Guest

Did you ever give them your payment info or go through with paying them anything? How did you resolve this, etc?

I am currently having the exact some issue with them and just had to cancel my credit cards. Scam??

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Anonymous
map-marker Atlanta, Georgia

SCAMMERS - CALL CELL PHONE WON'T STOP

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These people are nothing but SCAMMERS!!! They call my cell phone as least once per week telling me I "paid" for a vacation that I never took. Like I would forget that I paid for a vacation!!!! I ask them to stop calling but they continue. When I tell them to stop calling that I do not have any dealings with their scamming company, I have had them argue with me, cuss, and repeat dial my cell phone and hang up. This company is a bad piece of work. How do people work in such an environment. Somebody needs to put these people out of business. Sad sad sad sad sad sad company
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Cons:
  • Pushy and irrate
  • All of it
  • Phone calls
Reason of review:
YOU KEEP CALLING ME!!!! I DON'T WANT YOUR SHIT

Preferred solution: F'N STOP CALLING MY CELL PHONE. PLEASE BE ADVISED, I HAVE FILED COMPLAINTS WITH THE BBB AND FCC. YOU PEOPLE ARE NOTHING BUT LOW LIFE SCAMMERS

2 comments
Guest

They keep calling me to pay $300 to close out a vacation package that I never bought! Said if I didn’t pay the $300 they would charge me over $3000 for the full value of the vacation....

we are RCI members....

why would I buy another vacation package from them? SCAMMERS!!!

Guest

I had the same thing happen. Did you ever get them to stop

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Anonymous
map-marker Merrimack, New Hampshire

Travel

These people have been calling me for three years They keep telling me I owe them money. I never signed anything and then I paid them $398.00 in July of 2016 Now they are saying I didn't pay it and they are again on my back for money. I have never taken any cruise or gone to a resort of theirs. I have only heard terrible things about them. They have threatened me with collection agencies and all other things. I am tired of these crooks
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Reason of review:
Poor customer service
2 comments
Guest

GLOBAL FULFILLMENT SERVICES CALLED AND SAID THEY TOOK OVER AN OTHER TRAVEL SERVICE I HAD PAID $198.00 TO BUT I HAVE NOT BEEN ABLE TO USE THEM. THEY WERE GOING TO GIVE ME A GREAT DEAL AND ALL KINDS OF TRIPS BUT I HAD TO PAY $995.00 TODAY.

I WAS ABLE TO STOP MY CREDIT CARD COMPANY BEFORE THEY PUT IT THROUGH.

GLOBLE IS BAD NEWS. BEWARE !!!!!

Guest

Did you ever give them your payment info or go through with paying them anything? How did you resolve this, etc?

I am currently having the exact some issue with them and just had to cancel my credit cards. Scam??

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Anonymous
map-marker Jenks, Oklahoma

Vacation Package

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Purchased vacation package approx. a year ago. Took initial tour in July, 2016 in Florida at New Smyrna Beach. According to instructions we received we could request our certificate (s) according to the timeline shown on each one. We have been in contact with GFS and spoken to a very nice representative. She has confirmed that when we get ready to request the certificate that we may do so via the internet. We normally travel with 2 other couples (family members) both of which have just recently under-gone extensive surgery. We are waiting to request the certificate until they are able to travel. Receiving HARRASSING calls asking why we have not done anything on our package. As you will note form my first statement that we have already completed the first portion of the package. We are waiting on requesting the certificate for the tour until the rest of the family that we travel with are over surgeries. Latest call (harrassment) just received. James Gillispie
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Reason of review:
Repeated harrassment calls

Preferred solution: Cease with harrassing calls. I will call to request the certificate as soon as fellow travelers are ready to travel.

Anonymous
map-marker Scarborough, Ontario

Gfs gave out wrong address for cruise certificate

They sent me the wrong address and refused to acknowledge their mistake and compensate me for the $26.00 I had to spend to send in the coupon from Canada. When I called about this I was treated rudely and they hung up on me. When I called the Customer Service number they gave me, the person said that she had received many calls about this same issue and that they were not their customer service but a fullfilment center. When I confronted GFS again they hung up on me. This is very poor customer relations and a very poorly run company
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Reason of review:
Order processing issue
2 comments
Guest

I totally agree with all these comments. I would suggest all there customer's who had bad experience with this Company to file a civil lawsuit and never allow them to provide bad service.

In the future read about a company before giving them your money.

You can also file a compliant with the Florida General's office and with the BBB.

Aubriana Mrz

I apologize for the negative experience you encountered with us. I can assure you that we aim for the best in customer service and this is a poor reflection of our company. Please contact me at my direct extension at the customer service line, I look forward to speaking with you soon

EXT 102#

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